Frequently Asked Questions

What countries are permitted to apply for Foreign Domestic Helper (FDH)?
What are the eligibility requirements for the employer through our agency?
What’s the additional requirements for the employer?
1. Make sure that the FDH is assigned to domestic chores (not including car wash).

2. Room amenities/accommodation provided for the FDH are equipped with basic

facilities. The FDH should be given nutritious food and proper rest, including sleeping time.

3. Non-Muslim employers who employ Muslim FDH must respect the following religious sensitivities of the FDH. She should:

    i. be allowed to conduct worship acts such as praying 5 times
    ii. be allowed to observe the fasting month of Ramadan and
    iii. not be asked to do chores around the house that oppose the religion of Islam.
4. Ensure that the FDH does not marry in this country while on the PL (KS).

5. The FDH is not allowed to apply for an Entry Permit while she has been issued the PL (KS).

6. Ensure that the FDH does not change employment or change employers without the permission of the Immigration Department of Malaysia.

7. Extension of the PL (KS) should be submitted to the Immigration Office within three (3) months before the expiry of the PL (KS) and after passing the medical examination.

8. For the continuation of the PL(KL) or applying for the Check Out Memo, the employer is responsible for:

    i. Keeping payroll records to the FDH and submitting to the Department upon request.
    ii. the FDH should be paid her salary at least in the last week of each month.
9. the employer is responsible for the medical treatment of the FDH during the period of the PL (KS)

10. the employer is responsible for reporting to the Immigration Department if the FDH:

    i. is deceased
    ii. has gone missing
    iii. has absconded from her workplace
11. Employers or employment agencies are not allowed to strike or inflict any act that causes injury to the FDH

12. If an employer or a spouse dies, the employer or the spouse or beneficiaries should report to the Immigration Department to verify the status of the new employer of the FDH

13. The employer must obtain approval from the Immigration Department if the FDH wishes to terminate her services if the employer wishes to terminate the services of the FDH or to get the Check-out memo from the Department of Deportation if the pass has expired.

14. Immigration Department of Malaysia has the right to revoke the issue of approved passes

15. Immigration Department of Malaysia has the power to transfer the FDH if she has been persecuted by the original employer to a new employer, on humanitarian grounds even without the consent of the original employer.

16. Employers who want to take the FDH to work in overseas stations are required to inform the FDH’s country of origin representative in Malaysia.

17. Employers who have been permitted to employ FDH, but failed to comply with the conditions stipulated will be blacklisted from getting future FDH.

How to report for the absconded of Foreign Domestic Helper (FDH)?